Contact Us – OnTheList AU Private Sales

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No Exchange. No Refund. No Return. Resale Forbidden.

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Terms of Service Contact Us

Important Information

Product Disclaimer
Please note: We will either cut the product label or mark the product. Please know this is NOT a defect, but simply a way to verify your purchase.
Because of the unique nature these sale items, all purchases are considered FINAL SALE.
We cannot accept returns or exchanges for change of mind. Please choose carefully!

Post Sale T&Cs
Please ensure all items are checked for functional defects upon receiving your order.
Should you find any functional defects, please email contact@au.onthelist.com within two weeks of receiving your order. After this time, claims will not be accepted.
For more information about faulty returns, please read our Terms and Conditions.

Delivery:
1. All orders are dispatched after the sale has closed.
2. Please allow 4-5 weeks for orders to be delivered.
3. Each individual is responsible for entering the correct shipping address at check out.
4. OnTheList Australia is not liable for any errors with shipping or delivery.
5. *No International Shipping*

2025 OnTheList

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