Terms & Conditions - Chanel FBP

By agreeing to these Terms of Service, you represent that you are at least of the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site, and you have the capacity to enter into a legally binding agreement with us.

By participating in the Staff Sale, you understand and agree to the terms and conditions set out below and the prevailing policies;

1. All products are for personal use and gift giving only by the purchaser.

2. The resale of Chanel products, with or without profit, whether by you directly or by your family and friends, is strictly prohibited.

3. There are no exchanges or refunds.

4. Purchases made at the Staff Sale should not be posted on social media in line with the Social Media policy. Similarly, details of the Staff Sale should not be shared externally;

5. The Staff Sale is a discretionary benefit and it should not be assumed that invitation to the event will be granted;

6. The sale of our products via the grey or parallel market (in unauthorised and / or inappropriate outlets not directly supplied by the Company or by its authorised distributors) is against the Company’s selective distribution policy; the appearance of Company branded products (including old or damaged stock) in non-authorised, inappropriate and opportunistic outlets (e.g. street markets) is clearly damaging to our brand image;

7. The Company will not tolerate or excuse any action from participants of the sale that aids, abets, or otherwise facilitates the availability and appearance of its products on the grey or parallel market. In addition, we are unable to support any insurance claims or provide valuation letters post the fragrance & beauty sale for any items purchased during this Company offer;

8. Failure to comply with the terms and conditions may result in disciplinary action, up to and including termination of employment and/or agreement.

9. Orders may be cancelled at the discretion of the Management and a refund will be arranged;

10. The Managing Director and / or General Manager People & Organisation will make any necessary determinations regarding the meaning and content of this document and it may be varied from time to time. The Managing Director’s decision will be final.

1. Payment in AUD only.

2. Payment by Visa, Mastercard & American Express.

3. For New Zealand, the prices will be in Australian dollars and any associated currency exchange fees will be borne by you.

4. Please ensure you received an invoice for every checkout in your inbox/junk mail, if you did not receive, please email contact@au.onthelist.com.

1. All deliveries are dispatched directly from Chanel Head Office.

2. We aim to have orders delivered to your permanent home address as indicated on Workday between 2-4 weeks.

3. We are unable to ship any items to a PO Box or another address other than stated on your Workday profile. Please take this into consideration when you are completing your online order.

4. Please do not contact P&O, Client Services, the Distribution Centre or any of the Chanel Management in relation to the delivery.

1. Sale or transfer of invitation of the online staff sale to others is strictly forbidden.

2. Resale of any CHANEL products (with or without profit) is strictly prohibited and is a dismissible offence.

3. Only eligible staff are entitled to do the purchase and will received an email invitation from OnTheList.

4. Please do not share your credentials as this is an exclusive benefit for you only.

5. All items sold are non-refundable and non-exchangeable and will be on a while stocks last basis.

6. You must adhere to the advised category limits and limit per SKU.

7. All items are sold on a first-come, first-served basis, and are only secured upon confirmation of payment.

8. Please note that no further purchase can be made after the system closes at 11.59pm.

9. You may complete multiple orders (i.e. check out and re-enter the website to complete another order), however, you must not exceed the limits. Should you exceed the quotas, your order will be cancelled in its entirety and a refund will be organized.

1. Exchanges, returns, refunds, after-sale services, and alterations will not be accommodated for reasons of change of mind.

2. All products will be sold in "as-is" condition.

3. Products may have cosmetic flaws such as marks and/or scratches. However, the items are guaranteed to be free from functional defects.

4. Please inspect your order for defects immediately upon arrival.
Due to the time-sensitive nature of the Flash Sale Events, any defects must be reported via email to contact@au.onthelist.com within two week (14 days) of receiving your order.

To ensure your return request is processed efficiently, please provide the following information:

#Order Number
Product name/SKU
Clear description of the defect
Any relevant images that clearly show the fault

Please note that defect claims made after this 14-day period will not be accepted.

1. Internet Explorer is not advisable to use to browse the sale. Google Chrome/Fire Fox will be the preferred browser for the sale.

2. OnTheList Australia Pty Ltd. reserve the right to make the final decision for access to the sale, sale of products and in any disputes.